Mila

Where do you service?

We currently serve Los Angeles & Orange County

How do I reserve?

Call/Text 818.391.6226

Email us: info@elegantbounce.com
(BOOKING REQUEST in the subject) 

Is a deposit required?

Yes, a non-refundable deposit of $150 is required during reservations. During the delivery, the remainder of the balance must be paid via Venmo, Zelle, or Cash.

You can reschedule up to one year. 

Payment Option?

 Zelle, Venmo and Cash 

What are your delivery and pick up times?

Our delivery window is between 8AM-12PM and we pick up between 6PM-9PM.

If your delivery requires special accommodations, please let us know prior and we will be happy to help! We strive to have the bounce house ready at least one hour prior to the event starting. We will work with you on the best time to pick up. 

What surfaces do you set up on? 

We are able to set up our bounce houses on flat surfaces including concrete, grass and turf.

We CANNOT set up in areas that have gravel, rocks, sand, or dirt.

The path to set up must be at least 4 ft. in width.

We can only deliver to areas with 5 or less stairs. (Please specify if you have any stairs)

Can you set up at public venues or parks?

Absolutely! We are insured which allows us to set up in these areas.

We require that customers contact their city and obtain a permit for Inflatable bouncers for parks. Additionally, most parks do not have a power source within 50ft of set up so we offer generator rentals. 

How do you clean your bounce houses?

Our company uses hospital grade disinfectant to make sure all bounce houses are clean after each use. All ball-pit balls are also disinfected after every rental. 

Our bounce houses are only rented once per day to ensure cleanliness!

Do you offer generators?

Yes, we have generators available for rent!